
sherinb123
Issue for Daily transfer limit. Visited branch to update the signature almost 1 month ago, still not possible to change my limit. Tried through application, customer care number many times. Registered complaint in the application, send complaint to alrajhi email, but still no use. Issue with international transfer also. Not possible to add beneficiary for bank through transaction, shows error. Added beneficiary for C2C (moneygram), but not able to send money, shows error.
14 people found this review helpful

FAIZANA HASSAN
Since I opened my account through the Al Rajhi app, I’ve faced many issues. The app keeps logging me out on its own despite trying all available methods to fix it. When I went to the bank, I signed all the required documents and was told everything would be active in 24–48 hours. My card worked briefly, but now it has stopped working again. This has left me stuck, especially since there is no branch nearby to assist me. I hope the bank improves both the app and customer support.
11 people found this review helpful
Al Rajhi Bank
2 October 2025
Welcome,
To serve you better, we are happy to assist you via email Care@alrajhibank.com.sa
or by contacting us on our tool-free number 8001244455
We appreciate your understanding and look forward to serving you better in the future.

orlando castor
Not recommended if you send money internationally.There are always errors, and when you call customer service,they don’t provide a solutionthey just keep saying to update the app. Very disappointed, especially since I work in a remote area and don’t have time to visit branches. Online services are supposed to be helpful,but this app doesn’t serve its purpose. It's better to transfer to another bank
13 people found this review helpful