If you have any technical problems with the game, please create a support ticket on our Discord server (https://discord.gg/loot-heroes) or contact us at support@boombit.com, where we can investigate this matter and help.
If you are having any problems with the game, please write to us at our Discord server and describe your problem as accurately as possible providing your Player ID from your in-game Profile and the model of the device you are using.
We’ll do what we can to help!