
Rick Vansloneker
I get along with the app reasonably well, but I do have a few wishes. The red pointer on the timeline works awkward, and when moved all the way left, the oldest video still does not show. I'd like to be able to set the default clip viewing playback speed to 2x and the default download quality to high, regardless of the viewing quality. Also notice 'clear' and 'fluent' setting are inconsistently named 'low' and 'high' on the video toolbar, or vice versa. Finally, I can't manually turn on IR light

Remco B
- Flag inappropriate
- Show review history
Notification is extremely slow, it takes seconds before notification of the doorbell arrives to the phone and again seconds to connect. Whoever was at the door is gone by the time you have connection. The power adapter that came with the device didn't work (but I used the old doorbell power supply). The device doesn't recognize my SD CARD. Junk
5 people found this review helpful

Zoltan Puski
- Flag inappropriate
- Show review history
Used to work fine, but now when i click on Playback, it's just rotating "loading video info" endlessly, and nothing is loaded, so i cannot watch back recordings of the camera. EDIT: if i switch Playback quality to "High", finally it loads my recordings and I can watch. But if i switch back to "Low", error is there, it cannot load my recordings. EDIT2: formatting the sd card solved the issue. Otherwise the app is pretty good, so consider the above as a one time glitch, and giving 5*
3 people found this review helpful
Reolink Innovation Limited
December 1, 2023
Hello, Zoltan Puski, we are sorry that the playback doesn't work smoothly. To better discuss this problem and find a solution, please kindly contact us here for further assistance: https://reolink.com/contact-us/